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Louisa May Alcott has given us four of American literature's most beloved characters

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plus drive your very own wooden tractor across the pages

thrilling' – Sunday Telegraph 'Brings alive a glamorous

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The Pause Principle fiction 25 Louisa May Alcott has givenBecome a better communicator during awkward, difficult, or tense moments in the workplace In The Pause Principle: How to Keep Your Cool in Tough Situations, renowned corporate communications expert Cynthia Kane reveals her tried and tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive aggressive or defensive.